Return & Refund Policy

A legal disclaimer

At DAF Wholesome Foods, your satisfaction matters to us. Because we sell food products, we follow strict hygiene and safety standards. This policy explains when returns and refunds are possible.

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1. No Returns on Opened Food Items

For health and safety reasons, we do not accept returns or exchanges on:

• Opened food items

• Used products

• Perishable goods

Once food items have been opened or tampered with, they cannot be resold.

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2. Damaged, Incorrect, or Defective Items

If you receive:

• A damaged product

• The wrong item

• An expired or defective product

Please contact us within 48 hours of delivery with:

• Your order number

• Clear photos of the product and packaging

📧 Email: support@dafwholesomefoods.com

If approved, we will offer one of the following:

• A replacement

• A refund

• Store credit

The solution will be based on the issue and stock availability.

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3. Missing Items

If any item is missing from your order, notify us within 48 hours of delivery so we can investigate and resolve the issue quickly.

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4. Refund Processing

• Approved refunds will be issued to the original payment method.

• Processing times may vary depending on your bank or payment provider.

• Shipping fees are non-refundable unless the error was on our part.

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5. Order Cancellations

• Orders can only be cancelled before they are processed or shipped.

• Once an order has been shipped, it cannot be cancelled or refunded.

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6. Allergies & Personal Preferences

We are not responsible for:

• Allergic reactions

• Taste preferences

• Personal dislike of a product

Please review ingredient lists carefully before ordering. If you have allergies or dietary concerns, contact us before purchase.

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7. International Orders

For international orders:

• We are not responsible for delays, seizures, or rejections by customs authorities.

• Refunds will not be issued for orders delayed or held by customs.

• Customers are responsible for any import duties, taxes, or fees.

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8. Contact Us

For any return or refund inquiries:

DAF Wholesome Foods

📧 Email: support@dafwholesomefoods.com

🌐 Website: www.dafwholesomefoods.com