Shipping Policy

At DAF Wholesome Foods, we work hard to process and deliver your orders promptly and safely.

⸻

1. Order Processing Time

• Orders are processed within [1–3 business days] after payment confirmation (excluding weekends and public holidays).

• You will receive a confirmation email once your order has been shipped.

⸻

2. Shipping Locations

We ship locally and internationally.

Available shipping destinations may change based on courier availability and regulations.

⸻

3. Delivery Timeframes (Estimates)

Delivery times vary depending on your location:

• Local deliveries: [2–5 business days]

• International deliveries: [5–14 business days]

Delivery times are estimates and may be affected by:

• Customs processing

• Courier delays

• Weather conditions

• Public holidays

⸻

4. Shipping Fees

• Shipping costs are calculated at checkout.

• Fees depend on destination, weight, and delivery method.

• Promotional free shipping (if offered) may have conditions.

⸻

5. Customs, Duties & Taxes (International Orders)

For international orders:

• Customers are responsible for any customs duties, import taxes, or additional fees charged by their country.

• We are not responsible for delays caused by customs clearance.

⸻

6. Incorrect Address

Please ensure your shipping address is correct at checkout.

• We are not responsible for orders delivered to incorrect addresses provided by the customer.

• If a package is returned to us due to an incorrect address, additional shipping fees may apply to resend it.

⸻

7. Lost or Delayed Packages

If your order appears lost or significantly delayed:

• Contact us with your order number.

• We will work with the courier to investigate and assist.

We are not responsible for courier delays beyond our control but will do our best to support you.

⸻

8. Contact Us

For shipping questions:

DAF Wholesome Foods